What to Know Before You Go

• DEPARTURE DATE: Sunday, November 2, 2025 (don’t forget Daylight Savings time today)
• DEPARTURE CITY: Fort Lauderdale, Florida
• SHIP: Holland America Line Eurodam
• EMBARKATION/TERMINAL: Port Everglades (see port signs for terminal location)
• MANDATORY CHECK-IN TIME: Terminal building closes at 3:00pm  
  • We strongly recommend you plan to arrive no later than 2:00pm in case of traffic 
• RETURN DATE: Sunday, November 9, 2025 
• SHIP ESTIMATED RETURN TIME: 7:00am (all times are EST)

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1. Complete Online Check in: As stated above, your booking number has been emailed to you from the Malt Shop Memories Cruise and is also available in your StarVista LIVE and Holland America accounts approximately 45-60 days prior to sailing.  To complete online check in, go to hollandamerica.com.  All guests must accept the Holland America Line Consent Forms and complete the online check in. Express docs will be available to print approximately 14 days from the sailing up to 72 hours before embarkation. Your boarding pass will be available on the Navigator App within 14 days of embarkation.  
2. Download the free Holland America Line Navigator App: This is your indispensable tool for cruise planning, boarding passes, embarkation updates, managing onboard experiences, booking shore excursions, viewing restaurant menus, checking account balances and more. Learn more here.

How do I complete online check-in?

Click here to be taken to the check in page on HollandAmerica.com and then follow the instructions below.

1. Deadline to check in online is close of business Wednesday, October 29, 2025 (EST).
2. If you have a Holland America Line account, you can log in with your Mariner ID login.
3. Or, on the righthand side, select “Log In with Booking Number", enter your Holland America Line Booking Number that was emailed to you. It is the 6-digit alphanumeric character code. Enter your last name, first name, and answer the validation question then click “Log In”.
4. Select All guests or whichever guest you would like to check-in.
5. Follow the instructions (please have your passport handy to complete this process). It will take about 10-15 minutes to fully complete your online check-in. There are a few steps you will need to fill out. 
   1. Guest Details
   2. Consent Forms
   3. Travel Documents
   4. Onboard Payment (register a credit card)
   5. Emergency Contact Information
   6. Flight Information 
   7. Review Summary and Boarding Pass.
      1. Express Docs (boarding pass and luggage tags) will be available approximately 14 days prior to sailing to print. Also you will have access to your mobile boarding pass through the Holland America Line Navigator App, under Account-Wallet at that time. (Insider tip: take a photo with your phone of the boarding pass so it’s easy to access in the cruise terminal).
      2. Luggage tags can be emailed to you at completion of check in. Please DO NOT adhere to luggage before your flight in case they rip or tear off en route. Be sure to print these prior to 72 hours before sailing. 

What is the Holland America Line Navigator App? Why do I need it?

This is your indispensable tool for cruise planning, boarding passes, embarkation updates, managing onboard experiences, booking shore excursions, viewing restaurant menus, checking account balances and more. Learn more here.

What time can I arrive to the terminal?

We strongly recommend you plan to arrive to the cruise terminal building no earlier than 10:00am and no later than 2:00pm. Expect heavy traffic in the Ft. Lauderdale area.  Doors to the terminal building close at 3:00pm

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• Printed Boarding Pass or Express Docs: Please DO NOT enlarge the boarding pass when printing. The scanner cannot read the barcode if enlarged. Express Docs are on the Navigator App and will be available approximately 14 days prior to sailing to print. (Insider tip: take a photo or screenshot of the boarding pass so it’s easy to access in the cruise terminal).
• Passport, Identification & Visa documents: Holland America Line requires ALL guests to PRESENT A VALID PASSPORT BOOK from their country of origin at embarkation. There are no substitutes for this requirement. A valid passport is one that expires more than six months after the date the cruise disembarks. Since the date of disembarkation is November 9, 2025 all passports must be valid through May 9, 2026. Guests with non-US passports are responsible for obtaining whatever required visas necessary to disembark at any and all of the ports of call. Visit state.gov for identification, visa and vaccination requirements.
  • We will NOT accept passport cards in place of a passport book.

• Credit card used for your onboard account when you completed your online check in.

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TRANSPORTATION FROM AIRPORT TO THE CRUISE TERMINAL

1. Holland America Line shuttle service. ($34/person from Fort Lauderdale and Miami airports, each way). Please call Holland America Line at 877-724-5425 to make these reservations or book online.
2. Taxi or licensed rideshare service like Uber or Lyft from Fort Lauderdale airport.
3. Taxi or licensed rideshare service like Uber or Lyft from Miami airport.

It is your responsibility to arrive to the cruise terminal building in time for the ship’s departure. It is also your responsibility to secure your transportation at the end of your cruise.

TRANSPORTATION FROM AIRPORT TO AREA HOTELS

StarVista LIVE does not offer a shuttle from the area airports to any hotel prior to our cruise departure.  We suggest taking a taxi, rideshare like Uber or Lyft or booking travel through your airline and/or hotel. 

TRANSPORTATION FROM B OCEAN RESORT FORT LAUDERDALE HOTEL TO THE CRUISE TERMINAL

We provide ground transportation and luggage service from our designated pre-cruise hotel to the cruise terminal on embarkation day for the cruise. 

The $35 fee per person includes: 

• One-way direct transfer from hotel pick up location to cruise terminal. 
• Luggage service* and associated gratuities from hotel curbside direct to your cabin. 

*StarVista LIVE and associated vendors are not responsible for any lost or damaged luggage. 

To add Hotel Transfers to your existing reservation, simply log-in to your StarVista LIVE account and add Hotel Transfers. Transfers are not included in the cost of the hotel and will be charged to the credit card on file connected to your StarVista LIVE account. For information or assistance, call us at 844-855-6258 (MALT). 

Ground transportation representatives will also be available on-site to book last minute reservations for this service.

Please also note this service is available to anyone sailing on this cruise. You do not need to be a hotel guest to purchase the service. 

We do not provide transportation back to the hotel the day we return from the cruise. Guests will be responsible for this transportation on their own.

NOTE: You will need to bring your luggage down to the lobby and check in with the transportation representatives before boarding the motorcoaches. They will assist you loading your luggage into box trucks at the hotel and will deliver to the terminal.

Please make sure you DO NOT PACK your passport, boarding pass and any necessary medications or valuables in these checked bags. Your luggage will be brought to your stateroom and will not be available immediately upon boarding.

Please make sure your bags are properly tagged with Holland America luggage tags with the proper stateroom number and loaded onto the box truck before you board the motor coach.

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Long Term Parking at the Pier 

Port Everglades offers on-site covered parking for $20 per day. Please follow the signs to the midport garage.

Handicap parking is complimentary only if there are ADA modifications done to the vehicle such as: hand controls, extended pedals, wheelchair ramp, etc. Also, 100% Disabled Veterans with ADA license placard will receive complimentary parking. 

For more information go to https://www.porteverglades.net/cruise/parking/

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When it comes to what to wear, you can go resort casual or get decked-out and look your best - it's your call.

Swimwear is acceptable at the Oceanview Cafe, but a shirt or a cover-up and footwear are required in all dining venues.

Be sure to pack a sweater - the air conditioning can be chilly.

Our formal night is Prom Night on Friday. Our nightly themes offer you a chance to dress up in theme-appropriate clothing (e.g., sock hop, prom, costumes) most nights.

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The Malt Shop Memories Cruise will host a wide variety of gatherings and festive events. While it is not mandatory to dress in keeping with the theme, we do encourage you to have some fun and plan some outfits!

SUNDAY, NOVEMBER 2 | FORT LAUDERDALE

Welcome Aboard Party: Join us on the Lido Stage, Deck 9 midship, for drinks and dancing as we get the cruise started.

Nightly Theme: REPRESENT NIGHT— It’s that easy… Throw on your favorite sports jersey, college gear or a little hometown spirit and represent.

MONDAY, NOVEMBER 3 | AT SEA

Annual T-shirt Party: An afternoon of great live music and drinks at the Lido Stage, Deck 9 Midship—wear your Malt Shop Memories Cruise T-shirt for complimentary select beverages. Best decorated T-shirts will win prizes!

Nightly Theme: POLKA DOT PARTY!— We were all keen on polka dots in the 1950s so bring out your polka dot shirts, dresses, scarves, socks – or whatever you have (it doesn’t have to be itsy bitsy teenie weenie) and dance with Brian Hyland and The Happenings at the Pool tonight!

TUESDAY, NOVEMBER 4 | AT SEA

Nightly Theme: SOCK HOP CELEBRATION - Gals, pack your poodle skirts and saddle shoes; guys, grab your letterman sweaters and high-top sneakers to celebrate the great preppy styles of the late ’50s and early ’60s AT the Lido Stage, Deck 9 Midship.

WEDNESDAY, NOVEMBER 5 | COZUMEL, MEXICO

Nightly Theme: 1950s & 1960s MOVIE & TV CHARACTERS—Tonight is THE costume night! We have had everyone from Lucy and Ethel to the cast of Gilligan’s Island in years past. Get creative and celebrate your favorites from TV and film of the ’50s & ’60s!

THURSDAY, NOVEMBER 6 | COSTA MAYA

Nightly Theme: HAPPY DAYS HANG OUT— Potsie and Ralph Malph always had a blast at Arnold’s Drive In with the gang! Did you hang out at a diner like that back in the day? Bring what you used to wear there on a Friday night – your favorite 1950s threads.

FRIDAY, NOVEMBER 7 | AT SEA

Nightly Theme: PROM NIGHT (Formal Night) - It was a very special night years ago so wear what you wore, would have worn or wished that you wore to your senior prom.

SATURDAY, NOVEMBER 8 | AT SEA

Nightly Theme: FAREWELL NIGHT—A celebration of the bittersweet feelings for the last night of a wonderful cruise. Wear whatever is still clean.

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To help you better prepare, we will publish our onboard show and events schedule on The Malt Shop Memories Cruise Sched webpage here approximately one month prior to sailing. Check back regularly for any updates as we fine-tune our time onboard.

NEW this year: The SVL Schedule mobile app is your essential tool for following the Malt Shop Memories Cruise performance schedule. See below for more information and learn how to download.

During the course of the cruise, we will continue to have special contests and events:

• Door Decorating Contest: Guests are encouraged to decorate their cabin doors to reflect their Malt Shop Memories, from on the ship or from back in the day. We ask that guests use nonflammable materials and not use any fasteners or tape that would leave a hole or any residue or sticky substance when removed. Also, please don’t use anything that could fall off and impede the flow of traffic. Get creative! Prize awarded for the most creative.
• Hula-Hoop Contest: You may try (as many times as you want!) to be the winner of the Single, Double and Triple Hula-Hoop Contests.
• T-shirt Party and T-shirt Decoration Contest: Join us on Monday for the annual T-shirt party! Put on your Malt Shop Memories Cruise T-shirt and get ready to enjoy a rockin’ good time. There will be a contest for the guests with the most inventive T-shirt decorations, so make sure to visit the Arts Studio onboard before the parade starts to get yours ready for our fun competition!
• Prom Night: Every year we re-live that beautiful night of music and dancing, and get another shot at being crowned Prom King and Queen!
• Vinnie Medugno Radio Show: Join Vinnie as he records his Saturday Night Rock ‘n’ Roll Party which will air on his New York radio show and can be heard online every week. Stay to hear how a radio show is recorded and even see some surprise Artists who will chat on the show.
• Happy Days Live: A Conversation with Anson Williams and Don Most: This year we have a special conversation with 2 actors from the Happy Days TV show – Anson Williams who played Potsie and Don Most who played Ralph Malph. Join us in the Geator Theater for a look into the show and what they have been up to since the iconic and award-winning television series aired.
• Historical and Fun Presentations: our Malt Shop Memories History Presenter Rich Knox brings you back to the 1950s and 1960s with some original and fascinating presentations you won’t want to miss.
• More Gameshows, Trivia and Karaoke with Hitmakers!

DOWNLOAD THE SVL SCHEDULE APP!

The SVL Schedule mobile app is your essential tool for the Malt Shop Memories Cruise performance schedule. You do not need to purchase an internet package in order to view the schedule or create your own schedule during the cruise, as long as you already have the app downloaded onto your mobile device or tablet. However, with an internet package, you can view updates in real time and receive push notifications should there be any changes. The app will update if applicable every time your mobile device or tablet is connected to the internet.

Please note if sailing multiple StarVista LIVE cruises in the 2025-2026 season, you will need to create an account through Sched in order to toggle between different event schedules. This is a DIFFERENT account than your SVL and HAL accounts. 

The SVL Schedule app is complimentary to download and use and is available in both the Apple App Store and the Google Play Store. It is best to download this app to your mobile device or tablet at home.

How to Use the App:

1. Download the SVL Schedule app to your mobile device or tablet by searching “SVL Schedule” in the Apple App Store or Google Play Store, or follow the links provided above. 
2. Once you open the app, choose the event you’d like to view the schedule for, in this case, the 2025 Malt Shop Memories Cruise. You will see four tabs along the bottom of the app:
   1. Schedule: This is where you will find the schedule of events for our cruise. You will be able to view the event session start time and location, as well as artists included in each event session. You can either view the schedule of events in its entirety or view by day. 
      With this version of the app, you will not be able to create your own schedule.
   2. Directory: This is where all of the artists and hosts featured on the cruise are listed. You will have the ability to choose each specific artist/host to see where and when they are performing around the ship throughout the week. 
   3. Info: This is where all notifications and announced schedule updates will be posted. 
   4. My Account: This is where you can create an account, if you do not have one already, or sign into an existing Sched account. Once you have signed in, you can toggle between event schedules, if applicable, edit your profile, turn event email reminders and announcements on or off, or get app support

Please note you will NOT be able to create your own schedule with this version of the SVL Schedule app. The schedule will be view only at this time.

We understand that you may have some questions about how to use the SVL Schedule app. Should this be the case, please send your inquiry to info@maltshopcruise.com and one of our reps would be happy to assist you!

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Every guest will have the opportunity to see a nightly show in the World Stage based upon the designated show time.

NEW this year! Based upon guest feedback, we have changed the show times in conjunction with the dining times.

(BLUE) shows will start at 6:00pm

(GOLD) shows will start at 8:30pm

The World Stage Seating Card (which you will receive at your stateroom on embarkation) is color coded for easy identification for the ushers and will match the color of your Stateroom Key Card (which you will also receive at your stateroom). 

The World Stage Show Policies and Procedures

To ensure that the entry and seating procedure is both fair and easy, we have adopted the following policies and procedures:

You must present your World Stage Seating Card to the ushers at the entrance in order to enter the theater for the appropriate show time. All seats have been assigned, and we cannot accommodate seating requests or changes.

• There are four entrances to the World Stage, two on Deck 2 and two on Deck 3. No other entrance is available for guests.
• Doors will open for each show approximately 15 minutes before scheduled show time. With assigned seating, there is no need to arrive early.
• All seats will be numbered clearly, and ushers will be present to assist with any questions. Refer to the World Stage Seating Schematic
• Unfortunately, we cannot allow guests to change seats. The guest who was assigned a specific seat may arrive late and it is too disruptive to everyone else to move once the show starts.
• Guests who interfere with the fair and safe entry into the World Stage may risk forfeiting their rights to attend that show or other shows. Our goal is to provide the best entertainment experience for all our guests, and we request that you treat all passengers and staff with respect. Any behavior that disrupts the enjoyment of other passengers will result in removal from the show by safety guides.
• The taking of flash photos and the recording of shows violate our contracts with the performers. Since it is impossible to easily discern what type of equipment can record, no electronic equipment of any kind will be allowed in the World Stage during shows.

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• All other venues onboard are open seating and first come, first served. 
• Saving seats is NOT allowed. Please enter the venue with the people that you want to sit near during the show.
• Saving pool loungers is NOT allowed. Pool loungers and deck chairs and tables are first come, first served. Any chairs left unoccupied for over 30 minutes will be made available to other guests. All items left on chairs and loungers after 30 minutes will be brought to guest relations lost and found.
• These basic procedures apply to all music venues other than the World Stage and are in place for your comfort and safety.
• Refer to SVL Schedule app or the daily program for scheduled start times.

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Please visit The Holland America Line website or Navigator App to view the complete Fine Dining and Casual Dining Options (included in fare) as well as Specialty Dining Options on board.

MAIN DINING ROOM INCLUDED IN CRUISE FARE

• On embarkation day November 2, your Stateroom Key Card will be in your stateroom mailbox. Your Stateroom Key Card will be color coded for either early (GOLD) or late (BLUE) dining
• Early (GOLD) dining begins at 5:30pm and late (BLUE) dining begins at 8:00pm
• Guests can call our office to request table assignments. They will receive a letter in their stateroom on embarkation day with the assigned table number. These guests should enter the dining room entrance on Deck 3.
• If you do not have a table preference, you will be seated in the dining room on Deck 2. Once the entire party is present. They should proceed to the dining room entrance on Deck 2 to be seated.

SPECIALTY DINING OPTIONS

• Reservations for Specialty Dining (additional cost) are recommended and can easily be made through the Holland America Line website or Navigator App once you complete your Online Check-in.

How to book specialty dining

• Go to https://www.hollandamerica.com/
• Go to "Manage My Cruise"
• Under “Build Your Experience” select the desired category
• Use the right side of the page – “Log In With Booking Number”
• Enter your Booking Number, your last name, first name & validation question and hit “Log In”
• Once you select the location and time you wish to book, click “add to cart” and check out. Your credit card will be charged and the activity will be added to your itinerary.
• Reminder – Specialty dining can also be booked via the HAL Navigator

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Enhance your Malt Shop Memories Cruise experience with the purchase of a Holland America Line package that fits your needs. Special rates are available on some packages with advance purchase on the Holland America Line website or Navigator app once you complete online check-in. Please read the FAQs found on the beverages page for full details.

BEVERAGE PACKAGES

There are many drink and beverage package selections that take you from morning’s first cup of coffee through dinner with wine to evening cocktails during all the shows. Go to Holland America Line website for all the options. Cheers!

Two special deals if booked in advance

• Pre-sale 7 Day Signature Beverage Package: $60.12/day (regular price = $71.92 day)
• Pre-sale 7 Day Elite Package: $66.02/day (regular price = $77.82/day)

Please note: All guests in a stateroom must purchase the same package. For more information, visit the Holland America Line website and read the FAQs. 

INTERNET PACKAGES

Eurodam has Starlink’s high-speed internet with up to 20% savings if booked in advanced!

This upgrade ensures a more reliable connection in all weather conditions and locations.

Take advantage of the below savings if you book prior to our sailing date:

• Pre-sale Premium 1 Device (7 Days): $133.99 (regular price = $166.99)
• Pre-sale Premium 4 Devices (7 Days): $189.99 (regular price = $236.99)
• Pre-sale Stream 1 Device (7 Days): $201.99 (regular price = $251.99)
• Pre-sale Stream 4 Devices (7 Days): $285.99 (regular price = $356.99)

GREENHOUSE SPA & SALON SERVICES

A heavenly retreat that nurtures your well-being in between all the action onboard. Enjoy up to 25% off selected services if booked online in advance.

OTHER PACKAGES OFFERED:

Don’t Miss Out on these other packages to enhance your experiences onboard!

LAUNDRY PACKAGES

Wash or press services available for purchase if your clothes need to be freshened.

CELEBRATION PACKAGES

Wish someone special a very happy birthday, anniversary or bon voyage with flowers, balloons and onboard credit.

ONBOARD CREDIT

Not sure what to purchase for an upcoming cruise? Then buy shipboard credit. It makes a perfect gift, for yourself or someone special. Use it as credit toward shore excursions, spa treatments, beverages, and more. Available for purchase in increments of $5.

It’s easy to book beverage packages, internet plans, spa reservations and more in advance:

• Go to hollandamerica.com
• Go to "Manage My Cruise".
• Under “Build Your Experience” select the desired category.
• Use the right side of the page – “Log In With Booking Number”
• Enter your Booking Number, your last name, first name & validation question and hit “Log In”
• You may search for shore excursions, spa reservations, beverage packages, gifts and indulgences or book specialty dining reservations. Once you select the item you wish to book, click “add to cart” and check out. Your credit card will be charged, and the activity will be added to your itinerary.
• Reminder – Shore excursions, spa and specialty dining can also be booked via the HAL Navigator

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There is so much to explore. Go for some adventure, take a tour, shop or relax on a beach. Holland America Line’s best price guarantee ensures you’re always getting the best value. We recommend you book early for the best selections.

On the Holland America Line website, you are able to choose your tour times, book tours, and receive confirmation of your shore excursion reservations up to three days before sailing. All tour bookings are processed first come, first served. Your digital tour tickets will be available under My Account in the Navigator App.

How to book shore excursions:

• Go to hollandamerica.com
• Go to "Manage My Cruise"
• Under “Build Your Experience” select the desired category
• Use the right side of the page – “Log In With Booking Number”
• Enter your Booking Number, your last name, first name & validation question and hit “Log In”
• You may search for shore excursions, spa reservations, beverage packages, gifts and indulgences or book specialty dining reservations. Once you select the item you wish to book, click “add to cart” and check out.  Your credit card will be charged, and the activity will be added to your itinerary.
• Reminder – Shore excursions, spa and specialty dining can also be booked via the HAL Navigator App.

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Other than Beverage and Spa service charges, all tips for servers, stateroom stewards, etc., have been pre-paid. However, please feel free to reward exemplary service with the internationally recognized sign of gratitude: “tipping.”

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Your t-shirt will be delivered to your stateroom at embarkation. The T-shirt size delivered was determined based on the size you selected at the time of your Malt Shop Cruise stateroom booking.

Our Hospitality Desk on Deck 1 Midship will be open for exchanges on Sunday and Monday before the T-shirt party. Hours of operation will be posted on board. You must bring your T-shirt with you and we will happily exchange it, pending availability. Please note: we will only accept for size exchanges and cannot accept any t-shirts that have been decorated, cut or torn.

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Our Hospitality Desk is located on Deck 1 Midship across from Guest Services. Our sales office is located on Deck 3 Forward in the Hudson Room. Hours will be listed in the daily program delivered to your stateroom. Please stop by to say hello! It’s always great to put a face with a voice. 

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