What to Know Before You Go

Thank you for booking The Malt Shop Memories Cruise, we look forward to seeing you on The Rock ‘n’ Roll Party at Sea! Here are a few important details and dates to keep in mind as you plan your vacation.

As a charter cruise guest, you have two important numbers tied to your sailing:

  • A Reservation Number from StarVista LIVE (SVL) assigned once your booking was confirmed either via phone or online. Access your SVL account any time by clicking here to manage your guest information, payments, insurance and SVL add-ons for this and future cruises.
  • A Booking Number from Holland America Line (HAL). SVL will email your Booking Number approximately 45-60 days prior to sailing and it will be posted in your SVL account for your convenience. With your HAL booking number, you will need to go to hollandamerica.com to complete the check-in online no later than 72 hours prior to the cruise and download the Navigator App. Not only will your mobile boarding pass be available there, but you can also manage premium dining, spa and shore excursion reservations, review deck plans and read more information regarding your account with Holland America.

Remember, as guests on Holland America Line, not everything we do to make this cruise so special and unique for you will appear in the Navigator App. So, take a moment to familiarize yourself with our important details regarding the Malt Shop Memories Cruise below. There’s a handy search bar at the top of the page to help you find additional information available!

You will also find our onboard schedule of events approximately 30 days prior to sailing under “Performance Schedule.

Below we’ve compiled the important information to help with your travel plans and packing. If you have additional questions, visit our FAQs page here or email us at info@maltshopcruise.com.

IMPORTANT DATES, LOCATIONS, AND TIMES Plus (click or tap to expand) +

  • DEPARTURE DATE: Saturday, October 28, 2023
  • DEPARTURE CITY: Fort Lauderdale, Florida
  • SHIP: Holland America Line Nieuw Amsterdam
  • EMBARKATION/CRUISE TERMINAL LOCATION AND BUILDING: Port Everglades (see port signs for terminal building)
  • SHIP DEPARTURE TIME: 4:00 p.m Guest must arrive to the cruise terminal building no later than 2:00pm! 
  • RETURN DATE: Saturday, November 4, 2023
  • RETURN TIME: 7:00 a.m. (all times are EST)

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ONLINE CHECK-IN AND PRE-CRUISE REQUIREMENTS Plus (click or tap to expand) +

  1. Complete Online Check in: As stated above, your booking number will be emailed to you and available in your StarVista LIVE account 45-60 days prior to sailing. Log in to hollandamerica.com. All guests must complete the Vaccine Attestation and accept the Holland America Line Cruise Contract and complete the online check in 72 hours before embarkation. Your boarding pass and your check-in time will be available on the Navigator App.
  2. Download the Holland America Line Navigator App: This is your essential tool for pre-cruise tools and forms, boarding passes, embarkation updates, onboard experiences and more. Learn more here.

How do I do online check-in?

  1. Click here to be taken to the check in page on HollandAmerica.com
  2. Enter your Holland America Line Booking Number that will be emailed to you. It is the 6-digit alphanumeric character code.
  3. Follow the instructions (please have your passport handy to complete this process). It will take about 10-15 minutes to fully complete your online check-in.
  4. Complete the vaccines attestation and accept the Holland America Cruise Contracton the online check-in page. You will not be able to sail if this form has not been signed/agreed to.
  5. Print the luggage tags to adhere to your luggage when you arrive at the terminal. Please DO NOT apply to luggage before your flight in case they rip or tear off en route.
  6. Deadline to check in online is close of business October 24, 2023 (EST).
  7. Download the free Holland America Line Navigator app to see your boarding pass.

What is the Holland America Line Navigator App? Why do I need it?

This is your essential tool for pre-cruise tools and forms, boarding passes, embarkation updates, onboard experiences and more. Learn more here.

What time can I arrive to the terminal and what do I need to present?

Holland America Line will assign check-in times for arrival to the terminal. Upon completion of your online check in, if the time shows "To Be Assigned" it will be assigned soon. Please download the Navigator App for updates and to access to your digital boarding pass and more.

Guests arriving to the terminal more than 20 minutes prior to their assigned check-in time may be asked to return at their designated time to maintain proper controls on capacity.

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IMPORTANT ITEMS THAT NEED TO BE PRESENTED AT CRUISE TERMINAL Plus (click or tap to expand) +

  • Boarding Pass: Navigator App or printed form
  • Passport, Identification & Visa documents: Holland America Line requires ALL guests to PRESENT A VALID PASSPORT from their country of origin at embarkation. There are no substitutes for this requirement. A valid passport is one that expires more than six months after the date the cruise disembarks. Since the date of disembarkation is November 4, 2023, all passports must be valid through May 4, 2024. Guests with non-US passports are responsible for obtaining whatever required visas necessary to disembark at any and all of the ports of call. Visit travel.state.gov for identification, visa and vaccination requirements.

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TRANSPORTATION Plus (click or tap to expand) +

TRANSPORTATION FROM AIRPORT TO THE CRUISE TERMINAL

  1. Holland America Line shuttle service. ($19/person from Fort Lauderdale airport and $29/person from Miami airport, each way). Please call Holland America Line at 866-929-2332 to make these reservations.
  2. Taxi from Fort Lauderdale airport (approximately $25).
  3. Taxi from Miami airport (approximately $85).
  4. StarVista LIVE does not offer a shuttle from the airport to any hotel prior to our cruise departure. We suggest taking a taxi, rideshare like Uber or Lyft or booking travel through your airline and/or hotel. 

It is your responsibility to arrive to the cruise terminal building no later than 2:00pm in time for the ship’s departure and it is also your responsibility to secure your transportation at the end of your cruise

TRANSPORTATION FROM THE DIPLOMAT BEACH RESORT HOLLYWOOD, FL TO THE CRUISE TERMINAL
For just $24 per person, we have private motor coach transportation available. You will need to bring your luggage down to the lobby and transportation helpers will assist you loading your luggage into box trucks at the hotel and delivered to the terminal. Please make sure your bags are properly tagged with Holland America luggage tags and loaded onto the box truck before you board the motor coach.

To purchase this service simply log in to your StarVista LIVE account and add Hotel Transfer to Cruise Pier to your reservation or speak to a representative from the transportation company in the lobby of the Diplomat Beach Resort, Hollywood, FL.

This service is only offered from the Diplomat Beach Resort, Hollywood, FL
Transfers are not included in the cost of the hotel and will be charged to the credit card on file connected to your StarVista LIVE account. For information or assistance, call us at 844-855-6258 (MALT).

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PARKING Plus (click or tap to expand) +

LONG TERM PARKING AT THE PIER

Port Everglades offers on-site covered parking for $15 per day. Please follow the signs to the midport garage.

Handicap parking is complimentary only if there are ADA modifications done to the vehicle such as: hand controls, extended pedals, wheelchair ramp, etc. Also, 100% Disabled Veterans with ADA license placard will receive complimentary parking. 

For more information go to https://www.porteverglades.net/cruise/parking/

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MALT SHOP MEMORIES CRUISE ATTIRE Plus (click or tap to expand) +

The overall dress theme for the cruise is “smart casual.”

Daytime attire is not subject to limitations, so guests may dress in appropriate and tasteful clothing of their choosing. Coverups and footwear are required in all venues and dining areas.

Evening attire is subject to the dress theme for that particular evening. For six of the seven nights the evening dress theme is “smart casual,” which means no shorts, tank tops or T-shirts in the main dining room or premium restaurants. Jeans are acceptable attire for the “smart casual” evenings. Our formal night is Prom Night on Thursday. Our nightly themes offer you a chance to dress up in theme-appropriate clothing (e.g., sock hop, prom, costumes) most nights.

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PARTIES AND NIGHTLY THEMES Plus (click or tap to expand) +

The Malt Shop Memories Cruise will host a wide variety of gatherings and festive events. While it is not mandatory to dress in keeping with the theme, we do encourage you to have some fun and plan some outfits!

SATURDAY, OCTOBER 28 | FORT LAUDERDALE

Sailaway Party: DJ Jimmy Dee kicks off the week with his record-spinning set. The upbeat dance party continues with a Hall of Fame Band, all on the Lido Stage, Deck 9 midship.

Nightly Theme: Welcome to the 1950s and 1960s—No special outfits required. Get unpacked and settled in for the week ahead!

SUNDAY, OCTOBER 29 | AT SEA

Nightly Theme: Sock Hop Celebration—Gals, pack your poodle skirts and saddle shoes; guys, grab your letterman sweaters and high-top sneakers to celebrate the great preppy styles of the late ’50s and early ’60s at the Lido Stage, Deck 9 Midship with Bobby Wilson.

MONDAY, OCTOBER 30 | AT SEA

Annual T-shirt Party: An afternoon of great live music at the Lido Stage, Deck 9 Midship—wear your Malt Shop Memories Cruise T-shirt! Best decorated T-shirts will win prizes!

Nightly Theme: Represent Night—It’s that easy… Throw on your favorite sports jersey, college gear or a little home town spirit, or keep on the Malt Shop Cruise T-shirt and represent.

TUESDAY, OCTOBER 31 | ARUBA

Nightly Theme: Halloween Celebration—Ghouls and goblins galore! Dress in your scariest costumes for a howlin’ night under the moon.

WEDNESDAY, NOVEMBER 1 | CURAÇAO

Nightly Theme: Endless Summer Evening—Wear your shorts, sarongs, Hawaiian shirts, leis or simply something comfortable to dance in as Al Jardine, Founding Member of The Beach Boys, & His Endless Summer Band perform tonight on the Lido Deck.

THURSDAY, NOVEMBER 2 | AT SEA

Nightly Theme: Prom Night (Formal Night)—It was a very special night years ago so wear what you wore, would have worn or wished that you wore to your senior prom.

FRIDAY, NOVEMBER 3 | AT SEA

Nightly Theme: Farewell Night—A celebration of the bittersweet feelings for the last night of a wonderful cruise. Wear whatever is still clean.

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MALT SHOP MEMORIES CRUISE PROGRAMMING Plus (click or tap to expand) +

To help you better prepare, we will post our onboard show and events schedule here approximately one month prior to sailing. We hope this enables you to better plan your days and schedule dining around the events you want to attend. Check back regularly for any updates as we fine-tune our time onboard.

During the course of the cruise, we will continue to have special contests and events:

  • Going, Going, Gonged Got a hidden talent you want to share? We are bringing back our talent show and all of the hilarity it inspires. If you would like to participate on board this year, start preparing now. Sign-up times will be announced aboard the ship. Please ensure that you have your own backing materials and tracks. Each participant will be allowed two minutes to perform.
  • Door Decorating Contest Guests are encouraged to decorate the doors to their cabins to reflect the Malt Shop Memories Cruise format. We ask that guests use nonflammable materials and not use any fasteners or tape that would leave a hole or any residue or sticky substance when removed. Also, please don’t use anything that could fall off and impede the flow of traffic.
  • Hula-Hoop Contest You may try (as many times as you want!) to be the winner of the Single, Double and Triple Hula-Hoop Contests.
  • T-shirt Party and T-shirt Decoration Contest Join us on Monday for the annual T-shirt party! Put on your Malt Shop Memories Cruise T-shirt and get ready to enjoy a rockin’ good time. There will be a contest and prizes for the guests with the most inventive T-shirt decorations, so make sure to visit the Arts Studio onboard to get yours ready for our fun competition!

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THE WORLD STAGE PERFORMANCES Plus (click or tap to expand) +

The World Stage is our main theater. Every guest will have the opportunity to see a nightly show based upon the designated show time. 

The World Stage Seating Card (which you will receive at your stateroom on embarkation) is color coded for easy identification for the ushers and will match the color of your Stateroom Key Card (which you will also receive at your stateroom).

The World Stage Show Policies and Procedures

To ensure that the entry and seating procedure is both fair and easy, we have adopted the following policies and procedures:

You must present your World Stage Seating Card to the ushers at the entrance in order to enter the theater for the appropriate show time. All seats have been assigned and we cannot accommodate seating requests or changes.

  • There are four entrances to the World Stage, two on Deck 2 and two on Deck 3. No other entrance is available for guests. The World Stage Seating Card lists the suggested entrance best suited for your seat.
  • Doors will open for each show approximately 30 minutes before scheduled show time. With assigned seating, there is no need to arrive early.
  • All seats will be numbered clearly with Malt Shop Memories Cruise seat stickers, and ushers will be present to assist with any questions. Refer to the World Stage Seating Schematic.
  • Unfortunately, we cannot allow guests to change seats. The guest who was assigned a specific seat may arrive late and it is too disruptive for everyone else to move once the show starts.
  • Guests who interfere with the fair and safe entry into the World Stage may risk forfeiting their rights to attend that show or other shows. Our goal is to provide the best entertainment experience for all our guests, and we request that you treat all passengers and staff with respect. Any behavior that disrupts the enjoyment of other passengers will result in removal from the show by safety guides.
  • The taking of flash photos and the recording of shows violate our contracts with the performers. Since it is impossible to easily discern what type of equipment can record, no electronic equipment of any kind will be allowed in the World Stage during shows.

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DINING OPTIONS Plus (click or tap to expand) +

MAIN DINING ROOM INCLUDED IN CRUISE FARE

  • On embarkation day October 28th, you will be given your Stateroom Key Card. Your Stateroom Key Card will be color coded for either early (GOLD) or late (BLUE) dining.
  • Early (GOLD) dining begins at 6:00 p.m. and late (BLUE) dining begins at 8:30 p.m.
  • Guests who previously made table requests with our office will receive a letter in their stateroom on embarkation day with the assigned table number. These guests should enter the Upper Dining Room on Deck 3.
  • All other seating will be open, meaning that once guests have their full party together, they should proceed to the Lower Dining Room on Deck 2 to be seated. 

OTHER DINING OPTIONS

  • Please visit the The Holland America website or Navigator App to view the complete Dining (included in fare) and Fine Dining (additional cost) options on board.
  • Reservations for Fine Dining (additional cost) are recommended and can easily be made through the Holland America Line website or Navigator App once you complete your Online Check-in or from your stateroom.

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BEVERAGE PACKAGES Plus (click or tap to expand) +

Beverage packages are available through Holland America Line. Once you have your Holland America booking number, they can be purchased by contacting Holland America Line at 800-541-1576 before boarding. 

Please note: All guests in a stateroom must purchase the same package. For more information, visit the Holland America Line website.

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SHORE EXCURSIONS Plus (click or tap to expand) +

Once you have completed your online check-in, you can book excursions directly at Holland America Line. Click “Already Booked” and login with My Account.

Choose your tour times, book tours, and receive confirmation of your shore excursion reservations up until three days before sailing. Make your payment online and receive approximate tour departure times. Reservations made online receive priority handling and are processed prior to requests made on board. We recommend booking as early as possible because many of the popular excursions sell out quickly.

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TIPPING ONBOARD Plus (click or tap to expand) +

Other than drink and Spa service charges, all tips for servers, cabin stewards, etc., have been pre-paid. However, please feel free to reward exemplary service with the internationally recognized sign of gratitude: “tipping.”

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HOSPITALITY AND SALES AREAS Plus (click or tap to expand) +

Our Hospitality Desk is located on Deck 1 Midship across from Guest Services. Our sales office is located on Deck 3 Forward in the Hudson Room. Hours will be listed in the daily program delivered to your stateroom. Please stop by to say hello! It’s always great to put a face with a voice.

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T-SHIRT AND EXCHANGES Plus (click or tap to expand) +

Our Hospitality Desk on Deck 1 Midship will be open for exchanges on Sunday and Monday before the T-shirt party. Hours of operation will be posted on board. Please bring your T-shirt with you and we will happily exchange it, pending availability. Please note: we will only accept for size exchanges and cannot accept T-shirts that have been decorated, cut or torn.

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TRANSPORTATION FROM THE AIRPORT TO THE CRUISE TERMINAL Plus (click or tap to expand) +

  1. Holland America Line shuttle service. ($19/person from Fort Lauderdale airport and $29/person from Miami airport, each way). Please call Holland America Line at 866-929-2332 to make these reservations.
  2. Taxi from Fort Lauderdale airport (approximately $25).
  3. Taxi from Miami airport (approximately $85).
  4. StarVista LIVE does not offer a shuttle from the airport to any hotel prior to our cruise departure. We suggest taking a taxi, rideshare like Uber or Lyft or booking travel through your airline and/or hotel. 

It is your responsibility to arrive to the cruise terminal building no later than 2:00pm in time for the ship’s departure and it is also your responsibility to secure your transportation at the end of your cruise.

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